Non-functioning information system declared fit for use by the Centre of Registers
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“Putting into operation an information system developed by the Centre of
Registers aimed at facilitating real estate contracts was behind time
and defective,“ stated Auditor General Rasa Budbergytë summing up
results of the conducted audit. Due to various shortcomings in notary
offices, Public Electronic Service for Real Property Transactions (NETSVEP)
was put into operation two-and-a-half years after its development. Amost
half of potential users are still not using the service. |
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Centre of Registers found essential errors in it, due to which key
functions of the system did not operate properly, it was decided to
accept the system as developed. Director General of the Centre of
Registers did not take into account the assessment of the Lithuanian
Chamber of Notaries about the system being not developed and not fit for
use. Some of system‘s deficiencies were not eliminated until the end of
the audit.
It was stated that user training regarding the use of the developed
information system was not sufficiently efficient. The training was
arranged during the development of the system, therefore there was no
possibility to test the operation of the system and its all functional
capacities. Furthermore, two years had passed since the NETSVEP training
and implementation of the developed system. During the audit the Centre
of Registers organized the repeated training for all the users of the
system.
Central Project Management Agency and the Information Society
Development Committee did not ensure the quality implementation of this
project financed by the European Union funds. Both the CPMA and the ISDC
declared the project implemented at the time when the system was still
in the testing stage.
The National Audit Office concluded that coordination and control of the
management of information systems in the Centre of Registers by the
Ministry of Justice was insufficient. In the assessment of the NAOL, the
Ministry of Justice should exercise stricter control over the Centre of
Registers, which manages key registers of Lithuania, and should not
leave issues of strategic importance within its competence.
The National Audit Office gave specific recommendations to the Ministry
of Justice and the Centre of Registers, which should ensure reliability
and security of information systems managed by the Centre of Registers.
Full report is available in Lithuanian:
Public audit report Control of Information Systems in Public Entity Centre of Registers